iOffer
UX Researcher - Present
Conducting user interviews and focus groups to
gain insights into user needs and pain points; Cooperated with UX design
team to develop user interfaces and prototypes.
UAlbany
Researcher - 2024
Led and supported user-focused research projects
exploring digital behavior, educational access, and social well-
being; Designed and conducted 50+ in-depth interviews and focus groups,
gaining rich insights into behaviors, emotional responses, and
communication needs;Helped create survey instruments and questionnaires,
ensuring clarity and
sensitivity.
Guangxi Minzu University
Researcher - 2019
Analyzed academic and behavioral data fromfrom
3,000 students, identifying performance disparities and digital
access gaps among ethnic minority groups; Designed and implemented 5+
large-scale surveys and conducted interviews with 100+ students and
faculty to assessuser experience with educational platforms and support
systems; Built regression and survival models to evaluate the impact of
digital learning programs, revealing a 15% increase
in engagement among students with targeted interventions